Toilet received quickly and good advice given over the phone re all the options. Good info on the website re installation and within the package too. A good company and product for the novice installer! We love our new toilet! It was simple to install and works perfectly on our Care Farm which is completely off grid. It smells 100% better than horrible portaloos too. Actually, it just doesnt smell at all. Would highly recommend the Biolan Eco
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