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Email Us: info@toiletrevolution.com Call Us: UK: 01268 919 001   |   IRE: 01 908 1665

Terms & Conditions

Prices

All prices shown include VAT and delivery. Prices online are based on one toilet per order so if you require a number of units, or would also like a greywater filter, please contact us for a reduced price.

Delivery

All toilet products are delivered free to mainland locations in the UK and Ireland. For the islands and for any other countries in Europe or Africa please contact us for a quote. Delivered prices for France, Belgium, Netherlands, Italy, Spain, Germany, Sweden, Denmark, and Portugal are only slightly more so please contact us for your price. Delivery time varies (3 day to up to 4 months) with the product so best to contact us well in advance so we can deliver on time.

Ordering

Ordering is easy just email us with what you’d like, your delivery address including post code and contact number and we’ll be in touch to process payment.

Payment Policy

We accept payment by credit/debit card, bank transfer, bank drafts and cheques. Note that delivery may be delayed until the cheque clears. On small items (less than £100) we can be paid through PayPal. Unless otherwise specified by us  (PB Horizon Ltd) payment is required at time of order.

Returns Policy

If the product is used we cannot accept any returns. If you in any doubt about the correct product for you please engage with us. We have the experience and product knowledge to ensure that you get a product that suits your application. If you are not happy with a product, you are liable for the freight back to us, the freight to you and a restocking charge which depends on the product purchased. Returns are only accepted 7 days after delivery. This does not effect your statutory rights.

Privacy

PB Horizon Ltd (Toilet Revolution) fully respects your right to privacy, and do not collect any personal information about you on this website. When you contact us please note that we will not share your contact details with any third party. Your credit card details are not stored on our system and our credit card terminal is in full PCI (payment card industry) compliance.

Technical details in connection with visits to this website are logged to our internet service provider for our statistical purposes.  No information is collected that could be used by us to identify website visitors.  The technical details logged are confined to the following items:

  • the IP address of the visitor’s web server
  • the top-level domain name used (for example .ie, .com, .org, .net),
  • the previous website address from which the visitor reached us, including any search terms used,
  • clickstream data which shows the traffic of visitors around this web site (for example pages accessed and documents downloaded)
  • the type of web browser used by the web site visitor.

Accuracy

While considerable effort has been made to ensure that the information on the website is accurate we do not accept responsibility for any errors therein.

Collection & Use of Personal Information

By submitting your data, you are providing us with some level of personal information. This information is not stored on our website database. However, in order to respond to your enquiry, your data is emailed to our website email address where it is saved. We do not pass your data on to any third parties.