All toilet products are delivered free to mainland locations in the UK and Ireland (not including Scottish Highlands). For mainland locations in Europe we have allocated a flat fee for shipping. In some circumstances the freight to inaccessible locations may be too much for us to absorb and we may have to contact you with an additional charge. At that point you can either decide to proceed with the freight surcharge or cancel the order. For the island locations (eg off the UK, in the Med etc) please contact us for a no commitment quote.
Delivery time varies depending on what you are looking for as there is only so much stock we can hold at any time. In most cases delivery will be a few days after payment but if the unit has to come from North America especially it can be longer but we will contact you immediately on receipt of your order with an estimated time of arrival . Best advice is to decide on the product you need and let us know.